Privacy

Last updated 22 October 2026

PreSeedHQ runs PreSeed HQ and its Runway tool. We are responsible for your personal data under UK GDPR and the Data Protection Act 2018. This page says what we keep, why, who sees it and how to get it deleted.

Questions or requests about your data: hello@preseedhq.com

In short

  • We use your email only to sign you in and send the emails you choose.
  • Your data is stored in the United States (Virginia) and encrypted.
  • We never sell your data or use it for advertising. You can delete everything yourself in Settings.

What we keep

  • Your email address, to sign you in and send the emails you have chosen.
  • Your company name and the plan you build: numbers, assumptions, milestones, check-ins and recaps.
  • Your chats with your co-founder, the AI assistant in Runway.
  • Your cap table in Ownership: who holds shares, how many, and the money invested with its terms (the kind of deal, amount, cap, discount and date). Also your chats with the AI assistant in Ownership.
  • From bank statements you upload: monthly totals, the closing balance, and the names of who you pay matched to your plan lines. We never store the statement file, single transactions, their amounts, dates or account numbers. The file is deleted as soon as it has been read.
  • Investor links you make: the snapshot you chose to share, who it is for, when it stops working and how often it was opened.
  • Basic usage: pages visited, counted by Vercel Web Analytics, which uses no cookies. Our servers also keep short-lived logs (such as IP address and browser) to keep the service secure.
  • One cookie, needed to keep you signed in. No advertising or tracking cookies.

Why we use it

  • To run the service you signed up for: building your plan, check-ins, reports, investor links and exports. This is needed to provide it to you.
  • To send your monthly email and runway alerts, and one reminder if you sign up but do not set up a startup. You can stop them any time in Settings or from any email.
  • To keep the service secure and fix problems, which is in our legitimate interest and yours.
  • We do not sell your data, and we do not use it for advertising.

Who sees it

  • You, when signed in.
  • We see how Runway is used, such as whether you built a plan, checked in or made a link, to improve it. We do not look at your numbers unless you ask us for help.
  • Investors see only the snapshot in a link you made, and only until you turn the link off or it expires. They never see your chats, your bank details or what each person is paid.
  • Accelerator programs see nothing unless you join one and agree, and even then only a summary, never your amounts, statements, investor links or payees.
  • Companies that run parts of the service for us, under contract and only on our instructions: Supabase (database and sign-in), Vercel (hosting, analytics and the AI connection), Anthropic (the AI model behind your co-founder and statement reading) and Resend (email). Anthropic does not use data sent through its API to train its models.

Where it is stored

  • Your data is stored and processed in the United States (Virginia). Transfers from the UK are protected by safeguards UK law requires, such as the UK Extension to the EU-US Data Privacy Framework or standard contractual clauses with the UK Addendum.
  • Data is encrypted while it travels and while it is stored, and each company can only reach its own data.

How long we keep it

  • Until you delete your account. You can do this yourself in Settings, then Delete my company and data. It removes your company, plan, cap table, check-ins, recaps, chats, investor links, payee matches and sign-in straight away.
  • If you do not sign in for 24 months, we email you, then delete your account and data.
  • Deleted data can stay in our providers' backups for up to 30 days before it is overwritten.

Your rights

  • You can ask for a copy of your data, ask us to correct or delete it, object to or limit how we use it, and take it elsewhere. Your plan already downloads as an Excel file from the Investor links page, and your cap table downloads as Excel or PDF from Ownership.
  • Email us and we will reply within one month.
  • If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

  • Runway is for people running a business and is not meant for anyone under 18.
  • If we change this page in a way that matters, we will update the date above and email you.

Questions or requests about your data: hello@preseedhq.com

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